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HELP CENTER
CAN I BOOK CUSTOM HOURS FOR A RECORDING SESSION?
Of course. You can give us a call at 214-862-8606 and create a custom booking. Based on our availability, we will find the perfect slot for you to come in and finish your project.
IF I CANCEL A SESSION, WILL I RECEIVE A REFUND FOR MY DEPOSIT?
Our policy states that you may cancel a session up to 48 hours before the start of the session and receive a full refund on your deposit. If you cancel before the session, but within 48 hours to the start of the session, you will receive a 50% refund on your deposit. If you do not show up to a scheduled session, the full deposit will be forfeited.
WHAT IF I NEED TO BOOK OUTSIDE OF THE HOURS OF OPERATION?
If you need to book outside of the hours of operations, you can do so via phone at 214-862-8606. Due to the convenience of the session, there will be a x1.5 charge on the original price of the session.
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